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Terms of Service

Last updated: April 11, 2026

1. Overview

These Terms of Service govern your use of the services provided by SafeVerifyNG (“SafeVerify Nigeria,” “we,” “us,” or “our”), a verification coordination platform operated from Toronto, Ontario, Canada, serving diaspora clients in Canada, the United Kingdom, and the United States. By engaging our services, you agree to these terms.

2. Scope of Services

SafeVerifyNG provides verification and due diligence coordination services in Nigeria, including but not limited to: address verification, identity verification, business verification, property verification, employment verification, and relationship verification.

We coordinate these services from Toronto, Canada, working with trained field partners in Lagos, Abuja, and other Nigerian cities who perform on-ground investigations on our behalf.

Important: Our services are strictly informational and investigative in nature. We do not provide legal advice, financial advice, immigration counsel, or any form of professional consulting beyond verification. The information we provide should not be treated as a substitute for advice from a licensed professional.

3. No Guarantees

While we strive for accuracy and thoroughness in every verification, we cannot guarantee the completeness, accuracy, or reliability of all findings. Verification work is dependent on the information available at the time of investigation, local conditions, and the cooperation of third parties.

Findings represent a good-faith effort based on available evidence and should be considered alongside your own judgment and, where appropriate, professional legal or financial advice.

4. Turnaround Times

Typical turnaround is 2–5 business days for standard verifications. Simple address checks may be completed in 1–2 days, while complex investigations may take 7–10 days. Rush options are available for time-sensitive requests.

These are estimates, not guarantees. Turnaround times can be affected by factors beyond our control, including local conditions, access limitations, or the complexity of the request. We will keep you informed of any delays.

5. Payment Terms

All fees are quoted and payable in Canadian dollars (CAD). We accept payment via Interac e-Transfer and PayPal.

Payment terms are agreed upon before work begins. For standard verifications, full payment may be requested upfront. For larger or complex investigations, a partial deposit may be required with the balance due upon delivery of the report.

Refund policy: If we are unable to conduct the verification for reasons within our control, we will issue a full refund. If work has already been performed (e.g., site visits conducted, records checked), refunds will be prorated based on the work completed. Once a final report has been delivered, no refunds are available.

6. Limitation of Liability

To the maximum extent permitted by law, SafeVerifyNG and its operators shall not be held liable for any direct, indirect, incidental, or consequential damages arising from:

  • Decisions made based on verification findings
  • Inaccuracies in information obtained from third-party sources
  • Actions or inactions of third parties, including trained field partners
  • Delays in service delivery due to circumstances beyond our control

Our total liability for any claim related to the services shall not exceed the amount you paid for the specific verification in question.

7. Confidentiality

We treat all client requests and verification findings as strictly confidential. We will not share your information or the results of any verification with third parties unless required by law or with your explicit written consent.

Our trained field partners operate under confidentiality obligations and only receive the information necessary to complete the specific verification task assigned to them.

8. Client Responsibilities

You agree to:

  • Provide accurate and truthful information when requesting a verification
  • Use the verification results responsibly and lawfully
  • Not use our services for any illegal, harassing, or unethical purpose
  • Not publicly attribute specific findings to SafeVerifyNG without our written consent

9. Intellectual Property

All reports, photos, videos, and documentation delivered to you are for your personal or business use only. You may not resell, redistribute, or publish verification reports or evidence without our written permission.

10. Modifications

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of our services after changes are posted constitutes acceptance of the revised terms.

11. Governing Law

These terms are governed by and construed in accordance with the laws of the Province of Ontario, Canada. Any disputes shall be resolved in the courts of Ontario.

12. Contact

If you have questions about these terms, reach out:

  • Email: