1. Introduction
This Privacy Policy explains how SafeVerifyNG (“SafeVerify Nigeria,” “I,” “me,” or “my”), operated by Elijah Msheliza in Toronto, Ontario, Canada, collects, uses, and protects your personal information when you use my website or engage my verification services.
I respect your privacy and am committed to handling your data responsibly. This policy is written in plain language so you know exactly what happens with your information.
2. What Information I Collect
When you interact with SafeVerifyNG, I may collect the following information:
Information you provide directly:
- Contact details: Your name, email address, phone number, and city
- Verification request details: The specifics of what you need verified (person, business, property, etc.)
- Payment information: Transaction details processed through Interac e-Transfer or PayPal (I do not store your payment card numbers)
- Communication records: Messages exchanged via WhatsApp, email, or the website contact form
Information collected automatically:
- Website analytics: Basic usage data through Google Analytics (pages visited, time on site, device type) — this data is anonymized and used to improve the website experience
- Cookies: Standard cookies used for website functionality and analytics
3. How I Use Your Information
Your information is used strictly for the following purposes:
- Service delivery: To understand your verification needs, coordinate with local agents, and deliver your report
- Communication: To respond to inquiries, provide updates on your verification, and deliver findings
- Payment processing: To invoice you and process payments for services rendered
- Service improvement: To understand how people use my website and improve the experience
4. I Do Not Sell Your Data
Your personal information is never sold, rented, traded, or shared with third parties for marketing or commercial purposes. Period.
I am a solo operator, not a data company. Your information exists only to serve you.
5. Who Has Access to Your Information
Access to your information is limited to:
- Me (Elijah Msheliza): As the sole operator of SafeVerifyNG, I handle all client communications and reports
- Local agents: My trusted on-ground agents in Nigeria receive only the minimum information necessary to complete a specific verification task (e.g., an address to visit, a name to verify). They do not receive your personal contact details or full case context
- Service providers: Payment processors (Interac, PayPal) and website hosting services that are necessary for operations — each bound by their own privacy policies
6. Data Protection & Security
I take reasonable measures to protect your personal information, including:
- Secure, encrypted communication channels
- Limited access — only I have access to complete client files
- Local agents receive information on a need-to-know basis only
- Verification reports and evidence are stored securely and shared only with the requesting client
While I take data security seriously, no method of electronic storage or transmission is 100% secure. I cannot guarantee absolute security but will promptly notify you of any breach that may affect your information.
7. Data Retention
I retain your information for as long as necessary to provide the services you requested and to comply with legal obligations. Typically:
- Contact form submissions: Retained for up to 12 months unless a service engagement follows
- Client records and reports: Retained for up to 24 months after service completion
- Payment records: Retained as required by Canadian tax law
You may request deletion of your data at any time by contacting me (see Section 10 below).
8. Cookies & Analytics
This website uses Google Analytics to collect anonymized usage data. This helps me understand how visitors use the site and improve the experience. Google Analytics uses cookies — small text files stored on your device.
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
9. Third-Party Links
My website may contain links to external services (e.g., WhatsApp, PayPal). These services have their own privacy policies, and I am not responsible for their practices. I encourage you to review their policies.
10. Your Rights
You have the right to:
- Access: Request a copy of the personal information I hold about you
- Correction: Ask me to correct any inaccurate information
- Deletion: Request that I delete your personal data (subject to legal retention requirements)
- Withdraw consent: Opt out of any communications at any time
To exercise any of these rights, simply contact me using the details below.
11. Changes to This Policy
I may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. I encourage you to review this page periodically.
12. Contact
If you have questions about this Privacy Policy or how your data is handled:
SafeVerifyNG is operated by Elijah Msheliza from Toronto, Ontario, Canada.